Good Quality Customer Care comes at a Cost
Customer care is now more important than ever before. Competition for limited customers is high. And new entrants are happy to slash...
Good Quality Customer Care comes at a Cost
The Role of Call Centres in Customer Relationship Management (CRM)
The Role of Consumer Services is Changing
Use of Call Centres for Consumer Marketing
How much does it cost to have a face to face sales prospecting meeting (India)?
Leveraging your Brand Investment in Digital Marketing