Call Center Outsourcing / Inbound & Outbound Call Center Services
Happy customers equal repeat business, brand loyalty, goodwill and long standing success. In this competitive market, having an effective, efficient and reliable customer care service is vital to your business and is as important as having a great product or service. That’s where we at Kankei come in…Offering top of the class call center outsourcing services at most competitive prices!
We at Kankei are a trusted name in the outsourcing business, with core strength in customer service. We have blended state of the art infrastructure with skilled and well trained professionals who make us and our clients stand ahead of the competition. Plus, we have deployed the best telecommunication software that not only helps us offer world class call center services, but also gives us an insight into the customer pattern, behavior and more to help our clients in decision making. With our zeal to give your customers a seamless experience and improved rate of return for our clients, we have been able to serve versatile client base spreading across the broad gamut of industries across the global market.
Whether you need to generate fresh leads or you want to keep your existing customers happy, you can trust us at Kankei. We specialize in both inbound and outbound call center services.
Our call center outsourcing services include:
Help Desk Service
Post sales customer service
Online customer support
Rebate processing service
Website response services
Why Kankei is the best option for Call Center Outsourcing?
Competent Call Center Staff
Our employees possess the essential skills, experience, technical expertise and have an in-depth understanding of the basics of customer care. Plus, we train them in your specific business area, so that they are able to answer all sorts of customer queries satisfactorily.
Get the Competitive Edge
Our futuristic software with advanced analytical tools gives an insight into markets, customers and call monitoring features that tells exactly what your customers are looking for. Our enhanced market coverage and ability to quickly analyze the market gives our clients an unparalleled advantage and helps them to maneuver their market strategy and tap the market.
All Round Experience
We have worked across all verticals and practically in all the niches where customer care is a vital area. Our quick response time and rich experience is unbeatable.
At your beck and call…literally
We are at your beck and call…literally. With 24/7, 365 days a year customer support, your customers can reach us at any time of their convenience from any time zone.
Kankei’s call centers are equipped with robust infrastructure, avant- garde communication systems, uninterrupted internet connections and dedicated staff. Simply put, your customers will always leave with a pleasurable experience.
Kankei: One Stop Solution for Enhancing your Customer Experience
We at Kankei understand that customer is the king. Treat them like king and you earn their trust and loyalty. Our cordial team of customer support ensures that each of your customer queries is handled in the most professional yet pleasing manner. With our track record of resolving customer queries and issues in record time, your customers will not just keep coming back to you.