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Order Processing &
Supply Chain Support
Processing of orders from the field, retailers, dealers and consumers requires various process steps including
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Order receipt on phone, web, email, sms, and fax (yes, some still use fax !)
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Order validation and correction if any
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Checking stocks and reconfirming order fulfillment capability and timelines
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Placement of orders on warehouse and fulfillment centre
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Reconfirmation with recipient on order status
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Order tracking and related customer service
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Post delivery issue resolution
Our teams will work as an extended arm of your business venture to provide this critical support using phone, web, chat, email.
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