What is a virtual service center and how to set up one
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- Jul 13, 2020
What is found defective on arrival (DOA) and how can an ecommerce seller manage customer service for it.
- Jun 22, 2020
What is a call center ticketing system and how does it work?
- Jun 19, 2020
How you can use Jot forms to enhance your customer service
- Jun 18, 2020
COVID-19 may have left a lot of your retail sales team under-utilized and you may be wondering what you can do about it
- Jun 17, 2020
NEW Customer Service Mantra – Calls Handled Vs Customers Attended
- Feb 28, 2020
USA Businesses – set up your second (backup) outsourcing center in India
- Feb 22, 2020
How Amazon USA sellers can enhance their customer service levels
- Feb 17, 2020
Conserve your energy – use it for your Core Goals
- Jan 13, 2020
How a prescription pharma brand can build an on-going relationship with the end consumer
- Sep 27, 2019
Connect the Dots
- Sep 25, 2019
How Amazon USA sellers can use services of Kankei group to enhance their business
- Sep 5, 2019
This is the time to invest in holding on to your customers
- Aug 20, 2019
How Singapore companies can have extended back office capabilities and improve their profitability
- Aug 14, 2019
How ecommerce companies in USA can improve their profitability by outsourcing their back office processes
- Nov 28, 2018
How China Cross Border eCommerce sellers can provide high levels of customer service
- Feb 3, 2018
Social Media Customer Service
- Jan 22, 2018
Call center services for brand activation programs
- Jan 19, 2018
Disease Awareness – How Pharma and Medical Companies Can Play A Role
- Jan 18, 2018
Is employee retention important for business?