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Our key services cover the following areas:
- Call Center Solutions including Inbound Call Management, OutboundTelemarketing and Interactive Automated Telecontact Services.
- Direct Marketing and CRM program management including ProgramDevelopment, Communication Creation , Creative Services, Database Management, Web Solutions, Sales and Marketing Software and ProcessAutomation.
We work with brands in the areas of customer acquisition, usage and retention.
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Acquisition |
Usage |
Retention |
Consumers | Sales Initiatives including Telesales, Direct and Database
Marketing, Secondary Sales, Alternate Channels | Activation and Usage programmes, Alliances and
Consumer Benefits Programmes | Loyalty Programmes, Anti-switching Programmes |
Trade |
New Trade Channel Development, Out-of-home Consumption Programmes, Alternate
Channels |
Relationship Management Support, Retailer and Dealer Contact Programmes,
Retailer Customer Service |
Recognition and Reward Programmes, Retailer Analytics and Tracking |
For more details on our services visit the section on 'What
we can do for you' |
